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FAQs

How is shipping handled?

We offer various shipping options based on your location and preferences. Shipping costs and delivery times may vary. Free shipping to Australia on all orders over $100.

What is your return policy?

Our return & refund policy lasts 30 days. Please refer to it for specific information on returns, exchanges, and refunds.

Is my personal information secure?

Yes, we take the security of your personal information seriously. Our website uses encryption technology to protect your data. You can review our privacy policy for more details.

Can I change or cancel my order after it's been placed?

We strive to process orders quickly. If you need to make changes or cancel an order, please contact our customer support teamas soon as possible. Keep in mind that changes may not be possible once an order is shipped.

How can I contact customer support?

You can reach our customer support team via email at temptnoir@outlook.com or by visiting our "Contact Us" page on the website.